Can I switch between balance models later?
Can I switch between balance models later?
No. Your balance model is fixed once your account is activated and cannot be changed afterwards. Choose carefully during onboarding.
Do existing merchants need to take any action?
Do existing merchants need to take any action?
No. Existing merchants automatically continue on the Aggregated Balance model with no changes to their workflows. There is no balance migration, no historical transaction migration, and no impact on existing settlements or withdrawals.
Do I need to select an account to create settlements?
Do I need to select an account to create settlements?
It depends on your model. Aggregated Balance merchants do not need to select an account. Dedicated Balance merchants must select one.
Will my historical transactions be moved into separate accounts?
Will my historical transactions be moved into separate accounts?
No. Historical transactions stay exactly where they are and are not migrated.
Why would I choose Dedicated Balance?
Why would I choose Dedicated Balance?
Because it keeps funds clearly separated. It suits merchants who run multiple businesses or brands, who need separate balances for different payment flows, or who want cleaner reconciliation and reporting at the account level.
Why would I choose Aggregated Balance?
Why would I choose Aggregated Balance?
Because it is the simplest option. It suits merchants who want a single balance view, who do not need funds separated by account, and who prefer the same behaviour existing Clever merchants already use.
What happens to the other accounts when I settle or withdraw under the Dedicated model?
What happens to the other accounts when I settle or withdraw under the Dedicated model?
Only the account you select is affected. Every other account balance stays untouched.
Which currencies do Treasury Accounts support?
Which currencies do Treasury Accounts support?
AUD. See supported currencies.
Do Treasury Accounts use Aggregated or Dedicated Balance?
Do Treasury Accounts use Aggregated or Dedicated Balance?
Always Dedicated Balance. Because Treasury Accounts are a newer feature, each one holds its own separate balance and is never combined with other accounts.
How can I test that a deposit works?
How can I test that a deposit works?
After creating a Treasury Account, you can simulate a deposit using the TestBank simulator at
https://test-bank.cleverhub.co/bsb-info. The deposit then appears in the account’s transaction history and updates its balance. See the deposit flow.How can I test whether a transfer succeeds or fails?
How can I test whether a transfer succeeds or fails?
After creating a transfer (status: Processing), copy its Balance ID from the confirmation screen and call
POST {{v2_url}}/transfers/simulate with that uuid and a status of completed or failed. See the transfer flow.Where do I find the account details I need to make a deposit?
Where do I find the account details I need to make a deposit?
On the merchant dashboard, under the Treasury Account’s Account Details tab: account name, account number, BSB code, and bank name. See finding your account details.