> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rc.cleverhub.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Payout Service: Send Funds to Recipients

> Send funds to recipients in Australia and across APAC using PayID, BSB/Account, or local bank transfers, with single, batch, and scheduled options.

Hello Clever’s Payout Service gives you a flexible, efficient way to distribute funds to recipients both within Australia and across the APAC region. This page covers the supported payout methods, how your Payments Account balance funds payouts, scheduling and batch options, and multi-currency management.

<Note>
  PayID and BSB/Account payouts are especially valuable when you need speed and flexibility. For high-volume distributions, batch payouts simplify the management of many simultaneous transfers.
</Note>

***

## Payout options in Australia

<CardGroup cols={2}>
  <Card title="PayID payouts" icon="bolt">
    Instant account-to-account payouts using a PayID (email address or phone number) linked to the recipient’s bank account. Fast and efficient for direct transfers.
  </Card>

  <Card title="BSB/Account payouts" icon="building-columns">
    Send funds directly to a BSB and account number. Supports both real-time NPP transfers and Direct Entry (DE) as a fallback for banks that do not support NPP.
  </Card>
</CardGroup>

### Funds source for Australian payouts

Your payouts draw from your **[Payments Account](/platform-overview/clever-concepts/payments-accounts) balance** with Hello Clever. You can build and maintain this balance through two sources:

* **Payins**: funds collected from your customers’ transactions.
* **Top-ups**: additional deposits you make to ensure your balance can cover outgoing payouts.

***

## Payout options in APAC

Hello Clever facilitates payouts to local bank accounts in each supported APAC country. Transfers align with local banking standards and timelines, so recipients receive funds through familiar, compliant channels.

<Tip>
  Hello Clever’s APAC support adapts to each country’s unique banking system, so you can run international payout processes from a single platform without managing separate regional integrations.
</Tip>

### Funds source for APAC payouts

Like Australian payouts, APAC distributions draw from your Payments Account balance, which you maintain through payins and top-ups within the Hello Clever platform.

***

## How to initiate payouts

Hello Clever gives you two ways to send payouts, so you can choose the approach that fits your team’s workflow.

<Tabs>
  <Tab title="API">
    Use the Hello Clever API to automate your payout flows. The API supports:

    * **Single payouts**: initiate an individual transfer in a single API call.
    * **Batch payouts**: submit multiple transfers in one request, ideal for payroll, affiliate disbursements, or supplier payments.
    * **Scheduled payouts**: set a future date and time for any payout, enabling automated, recurring distributions without manual intervention.
  </Tab>

  <Tab title="Merchant Portal">
    The Hello Clever Merchant Portal provides a secure, browser-based interface for teams without in-house development resources.

    <Steps>
      <Step title="Log in to the portal">
        Access the Merchant Portal with your Hello Clever credentials.
      </Step>

      <Step title="Select payout type">
        Choose between a single payout, batch upload, or scheduled transfer.
      </Step>

      <Step title="Enter recipient details">
        Provide PayID or BSB/Account details for each recipient, or upload a batch file for multiple transfers.
      </Step>

      <Step title="Confirm and submit">
        Review the payout details and confirm. Hello Clever processes the transfer from your Payments Account balance immediately or at the scheduled time.
      </Step>
    </Steps>
  </Tab>
</Tabs>

***

## Multi-currency Treasury Accounts and FX conversion

To support cross-border operations, Hello Clever maintains a separate [Treasury Account](/platform-overview/clever-concepts/treasury-accounts) for each currency your business uses.

<CardGroup cols={2}>
  <Card title="Per-currency Treasury Accounts" icon="coins">
    Maintain independent balances in AUD, SGD, and other supported currencies. Incoming funds land in the correct account automatically, simplifying reconciliation across regions.
  </Card>

  <Card title="On-demand FX conversion" icon="arrow-left-right">
    Convert funds between Treasury Accounts whenever you need them. For example, convert AUD to SGD to fund a regional payout, using real-time exchange rates at the time of conversion.
  </Card>
</CardGroup>


## Related topics

- [Handling AUD, JPY, and USD Payins and Payouts](/platform-overview/payment-concepts/multi-currency-payins-payouts.md)
- [Multi-Currency FX Service](/services/multi-currency-fx.md)
- [Managing Payouts in the Merchant Portal](/portal/payouts.md)