> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rc.cleverhub.co/llms.txt
> Use this file to discover all available pages before exploring further.
# Managing Balances and Accounts
> Understand your available, incoming, and outgoing balances per currency and account, work with balance models, manage Payments and Treasury Accounts, and move funds through settlements, top-ups, deposits, and transfers.
The **All Balances** screen and the **Payments Accounts** section of the sidebar in Hello Clever give you full visibility and control over your funds and the accounts where you hold and accept payments. This page explains how to read your balance overview, work with the balance history, understand your balance model, manage your accounts, and move money in and out of your account.
With **Clever Connect**, your money is organised into **Payments Accounts** and **Treasury Accounts**, and tracked using one of two **balance models**: Aggregated or Dedicated. Your balance model shapes how balances appear and whether you choose an account when moving money. It is set once during onboarding and cannot be changed afterwards.
## Accessing your balances
The sidebar has two **All Balances** entries, one under each account group:
* **Payments Accounts → All Balances** opens **AUD Payments Account Balances** (named for the selected currency). This is the screen described below.
* **Treasury Accounts → All Balances** opens **AUD Treasury Account Balances**, which follows the same layout with a few differences. See [the Treasury Account balances screen](#treasury-account-balances-screen).
Both screens note the display time zone (for example, *Sydney GMT+10:00*).
### Balance summary
The top of the screen shows three headline figures for the selected currency, above a colour-coded bar that shows their proportions at a glance:
| Field | Description |
| ------------- | ---------------------------------------------------------------------------------------------- |
| **Incoming** | Funds in transit expected to be credited soon. |
| **Available** | Funds currently available to use, settle, or move out. |
| **Outgoing** | Funds scheduled for payout or locked due to pending refunds, disputes, or scheduled processes. |
Each figure has an information icon next to its label. Hover over it for a short explanation of what the figure includes.
A **rolling reserve** may be withheld from your available funds to cover potential refunds and chargebacks. The amount you can actually move out excludes this reserve. The figure available to you is shown as **Available balance** on the [Move funds](#move-funds) screen.
Use the **Currency: AUD** switcher above the summary to view balances in another currency, or **See All Currencies** to see everything you hold. The portal remembers the account you last viewed for each currency and reselects it automatically when you switch back. Contact Hello Clever Support to enable additional currencies.
### Your balance model
How your balances appear depends on your account's **balance model**, which is set during onboarding and is permanent once your account is activated.
One shared balance per currency at the merchant level. All Payments Accounts draw from the same pool, so which account you nominate when moving funds out does not change how much is available. This is the model existing merchants already use.
A separate balance for each account, with its own transaction history. You choose which account to settle or move funds from each time, and only that account's balance is affected. Treasury Accounts always use this model.
For example, a merchant holding AUD 10,000 would see a single `AUD 10,000` balance under the Aggregated model, or a per-account split (say, `AUD 7,000` for Store A and `AUD 3,000` for Store B) under the Dedicated model.
Your balance model cannot be changed after your account is activated. If you are unsure which model suits your business, confirm with Hello Clever Support before activation. As a rule of thumb: one business and one set of books suits Aggregated; multiple businesses, brands, or payment flows suit Dedicated.
Existing merchants continue on the Aggregated Balance model with no change. There is no balance migration, no historical transaction migration, and no impact on existing settlements or withdrawals.
### Transactions table
Below the accounts list, the transactions table logs every transaction for the selected currency. It is titled for that currency, for example **AUD Transactions**. Each row includes:
| Column | Description |
| -------------------- | ------------------------------------------------------------------------------------------------------------- |
| **Amount** | Value of the transaction. Credits are shown in green, debits in red. |
| **Running Balance** | Your balance immediately after this transaction, so you can trace how the balance reached its current figure. |
| **Status** | Processing, Done, or Failed. |
| **Balance ID** | Unique identifier for the transaction. |
| **External ID** | Your own reference for the transaction, if one was supplied when it was created. |
| **Payments Account** | The Payments Account or Treasury Account the transaction belongs to. |
| **Customer ID** | The customer associated with the transaction, where applicable. |
| **Method** | Payment method used (PayID, BSB/Account No, Hello Clever, domestic bank transfer). |
| **Created Date** | Timestamp of the transaction, in the display time zone shown at the top of the screen. |
Most columns are sortable: select a column heading to sort by it. Use **Previous** and **Next** at the bottom of the table to move between pages.
**Running Balance** is the quickest way to reconcile a disputed figure: find the transaction where your records diverge from Hello Clever's, and the running balance on that row tells you the position immediately after it.
#### Viewing transaction details
* Hover over **Expand Detail** on any row to see a summary in a side panel (status, reference number, date, and recipient details).
* Click **Open Detail** to view the full transaction record on a dedicated screen.
## Filtering and customizing the transactions view
**Searching:** Use the **Search** box above the table to find a specific transaction.
**Filtering:** Four filter dropdowns sit alongside the search box. Combine them to narrow the table:
| Filter | Narrows by |
| ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------- |
| **Date** | The period the transaction was created in. |
| **Type** | What caused the balance change. The options offered depend on the account. See [how the filter panels work](#how-the-filter-panels-work). |
| **Status** | Where the transaction has reached: **Processing**, **Failed**, or **Done**. |
| **Payment method** | All, PayID, PayTo, Credit card, BSB / Account No, or Hello Clever. |
Status values mean:
| Status | Meaning |
| -------------- | ------------------------------------------------------- |
| **Processing** | Created but not yet settled. The funds have not landed. |
| **Done** | Completed and reflected in the account balance. |
| **Failed** | Did not complete. |
If you also read this data through the [Balance History API](/api/v2/balance#get-balance-history), note that the API returns `waiting` for what the portal displays as **Processing**. `done` and `failed` match. See [status labels](/api/v2/balance#status-labels-in-the-portal).
#### How the filter panels work
The filters do not all behave the same way.
**Type** and **Status** open a panel of checkboxes, so you can combine several values in one filter.
Select the filter to open its panel, for example **Filter by: type**.
**All** is selected by default. Tick one or more specific values to narrow the table, which clears **All**.
Select **Apply** to update the table. Your selection does not take effect until you do.
Ticking boxes alone does not filter anything. The table only updates when you select **Apply**. If the results look unchanged, check that you applied the panel rather than clicking away from it.
**Payment method** opens a plain list rather than checkboxes. Select one method and the table updates immediately. There is no **Apply** button, and you cannot combine two methods. Choose **All** to see everything again.
This filter groups by method, not by card scheme. The **Method** column shows the specific scheme, but all card payments are filtered together under **Credit card**, and there is no option to isolate a single scheme.
Each panel has its own **Reset** link, which returns just that filter to its default and leaves your other filters in place.
**Customizing columns:** Select the **Settings** (gear) icon to the right of the filters to show or hide columns such as Running Balance, External ID, and Customer ID.
**Exporting:** Click **Export**, enter an email address, and optionally set a date range (up to 90 days). Applying filters before exporting ensures only relevant data is included.
The same transaction data is available programmatically through the [v2 Balance History API](/api/v2/balance#get-balance-history), which returns every currency on your account in one call, which is useful if you are reconciling in your own system rather than exporting by hand.
You can change the timezone for all timestamps displayed on the Balance screen. Go to **Account & Security** settings and select your preferred timezone.
## Managing accounts
A **Payments Account** receives and holds the funds from your payment activity, whether for an e-commerce store, a physical retail location, or an integrated system. You can run several Payments Accounts under one merchant, one per store, brand, or payment flow. Alongside these, you may also hold **Treasury Accounts** for holding, receiving, and moving funds in a specific currency (see [Treasury Accounts](#treasury-accounts) below).
### All Payments Account Balances
Between the balance summary and the transactions table, the **All Balances** view lists every Payments Account under the selected currency, for example **AUD Payments Accounts**. It has these columns:
* **Account Nickname**: the account's name (select it to open the account).
* **Status**: for example, Active.
* **Last Transaction Date**: the most recent activity, or `---` if the account has not transacted yet.
* **Integration Type**: how the account is connected, shown with the platform's logo (for example, Payment APIs, Shopify, WooCommerce, or Tyro).
Because you select your working currency from the currency switcher, the view does not repeat a per-row currency column. Use the **Search** box to find an account, and select any sortable column heading to reorder the list.
The controls below the table show how many accounts you are viewing out of the total (for example, *Viewing 1-5 of 17 results*). Use **Rows per page** to change the page size, **Go to page** to jump to a specific page, or the numbered page links to step through.
### Navigating to accounts
The left sidebar groups your accounts under two headings:
* **Payments Accounts**: starts with **All Balances**, followed by each individual account. Select **All Balances** to see them together, or expand an individual account for its own menu: **Account Details**, **Payins**, **Payouts**, and **Request Payment**.
* **Treasury Accounts**: also starts with its own **All Balances** view, followed by each Treasury Account. Expand a Treasury Account to reach its **Account Details**.
Treasury Accounts have a shorter menu than Payments Accounts because they hold and move funds rather than accepting payments, so there are no Payins, Payouts, or Request Payment screens beneath them. See [Treasury Accounts](#treasury-accounts) below.
### Adding an account
Add a new Payments Account with the **New Payments Account** button on the All Balances screen, or the **Create account** button in the top-right corner of the portal. The **Create account** screen opens with a summary of what the account will let you do (accept card and local payments, send payouts to beneficiaries, and use Clever AI insights and loyalty campaigns), followed by the form.
Fill out the form below that summary:
| Field | Required | Description |
| ---------------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Currency** | Fixed | The currency the account will hold, shown with its full name (for example, *AUD Australian Dollar*). It is set from the currency you were viewing and cannot be changed afterwards. |
| **Account name** | Yes | The registered business name behind the account. This is the name used when your virtual account details are created with the receiving bank, so it must match your business records. |
| **Account nickname** | Yes | The label you will recognise the account by in the sidebar, the accounts table, and the account selectors (for example, *Shopify Demo*). Only you see it. |
| **Account image** | Yes | A logo or image for the account. Select **Browse** to upload; the maximum size is **2MB**. |
| **Planned integration type** | Yes | How you intend to connect the account (for example, Shopify, WooCommerce, or Payment APIs). This is what later appears in the **Integration Type** column. |
| **Website URL** | Yes | The storefront or site the account will accept payments for. |
Select **Create Payments Account** to finish.
#### Name validation rules
Account names are used to create your virtual account details with the receiving bank, and banks restrict what those names can contain. The portal therefore validates and cleans the names you enter.
| Rule | Applies to | Behaviour |
| ------------------------------ | ------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Character limit** | Account name and account holder name, AUD and JPY | Names are limited to a maximum length. For account holder names the limit is **40 characters**; exceeding it shows *Account holder name must not exceed 40 characters* and blocks creation until you shorten it. |
| **Special characters removed** | Account name, AUD and JPY | Special characters are stripped automatically when the account is created, so the name registered with the bank may differ slightly from what you typed. |
| **Full-width katakana** | Account holder name, JPY | Japanese account holder names must be entered in **full-width katakana**, as required by the receiving bank. The field shows *Please use full-width Katakana* as a hint, and rejects other scripts. |
Enter the account holder name exactly as it is registered with the bank, within the 40-character limit. Because this name is written into your virtual account details, a mismatch can cause incoming transfers to be rejected or delayed by the sending bank.
If your business name is longer than the limit or contains special characters, the created account will carry a shortened or cleaned version. Check the final name on the account's **Account Details** tab, and in the **Top up** dialog, so you know what your customers and your own bank will see.
#### Adding a Treasury Account
Create a Treasury Account with the **New Treasury Account** button on the Treasury **All Balances** screen, or from **Create account**. The form is shorter than the Payments Account version because a Treasury Account holds and moves funds rather than accepting customer payments, so there is no integration type or website URL:
| Field | Required | Description |
| ----------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------- |
| **Currency** | Fixed | The currency the Treasury Account will hold (*Australian Dollar*). |
| **Account name** | Yes | The registered name behind the account. |
| **Account holder name** | Yes | The name on the underlying bank account. For **JPY** accounts, enter it in **full-width katakana**, within 40 characters. |
| **Account nickname** | Yes | Your own label for the account. |
| **Account image** | No | An optional image, up to **2MB**. |
Select **Create Treasury Account** to finish. The screen also confirms the capabilities of the account before you create it, such as **SWIFT International** and payout via **domestic bank transfer**.
The name validation rules above apply to Treasury Accounts as well as Payments Accounts. The **JPY** rules apply to JPY Payments Accounts.
### Viewing account details
Open an account and select **Account Details** to see its information and performance, including metrics such as:
* **Total sales**: revenue trends over your selected period.
* **Total payments**: transaction volume over time.
* **Average order value**: changes in spending patterns.
* **Cashback campaigns**: active campaigns and their effect on sales.
* **Recent payments**: a snapshot of the latest transactions.
#### Comparing periods
Select a date range and enable **Compared to Previous Period** to see percentage changes in Total Sales, Total Payments, and other metrics side by side. A result of +192.77%, for example, means sales increased by that percentage compared to the immediately preceding period of the same length.
## Moving money
The **Payments Accounts → All Balances** screen has a row of actions above the balance summary. (The Treasury equivalent offers a shorter set; see [the Treasury Account balances screen](#treasury-account-balances-screen).)
| Action | What it does |
| ------------------------ | ------------------------------------------------------------------------------------------------------------- |
| **Move funds** | Send funds from one of your accounts to a recipient, on demand. See [Move funds](#move-funds). |
| **Request payment** | Create a payment link or QR code to send to a customer. |
| **Request settlement** | Settle available funds out of a Payments Account on demand. See [Settlement](#settlement). |
| **Top up** | Add funds to an account. See [Top up](#top-up). |
| **Manage settlement** | Open [Settlement Management](#settlement-management) to set settlement frequency and the beneficiary account. |
| **New Payments Account** | Add another Payments Account. |
A refresh icon sits at the end of the row. Select it to reload the balances and transactions without reloading the page.
**Move funds** replaces the former **Withdraw** action. If you are used to withdrawing to a bank account from this screen, use **Move funds** and select a saved recipient as the destination.
Behind these buttons, Clever Connect describes money movement with two terms, so it is always clear how each movement is recorded:
Moves available funds **out of a Payments Account**, either to a Treasury Account or to a named external bank account. A settlement fee usually applies.
Moves funds **between your Hello Clever accounts**, or between one of your accounts and an external recipient. Internal transfers do not charge a fee; external movements may.
The simplest way to tell them apart: if funds are leaving a Payments Account as settled payment proceeds on your configured schedule, it is a **Settlement**; if you are moving funds on demand, whether between your own accounts or out to a recipient you have saved, it is an **Account Transfer**. Cross-currency movement is only supported between Treasury Accounts, and is presented as an Account Transfer.
| Movement | Fee |
| ---------------------------------------- | ---------------------------------------------- |
| Settlement | Settlement fee applies |
| Internal Account Transfer | No fee |
| External Account Transfer | An external movement fee may apply |
| Cross-currency Treasury Account transfer | FX or conversion fees may apply, if configured |
Fees are always shown before you confirm, and every confirmation shows the source and destination account, amount and currency, timing, any fee, the expected balance impact, and a reference ID after submission.
### Settlement
A Settlement moves your available funds out of a Payments Account, either automatically or on demand. It can settle to a Treasury Account or to a named external bank account.
**Request settlement** is available for **every currency** on your account. On-demand **Move funds** for Payments Accounts is available for **AUD** and **JPY**.
There is no smart routing on these movements. The source and the destination must hold the **same currency**. You cannot settle an AUD balance into a JPY account, or move funds between accounts in different currencies. The only cross-currency movement is between two Treasury Accounts. See [supported directions](/platform-overview/clever-concepts/moving-money#supported-directions).
Whether you pick an account when settling depends on your balance model:
* **Aggregated Balance**: the amount is deducted from your single merchant balance, and no account selection is required.
* **Dedicated Balance**: you must select an account first, and the amount is deducted from that account's balance only. Other accounts are unaffected.
If your business needs faster access to funds, **Real-Time Settlement** can be enabled. Contact Hello Clever Support. Additional fees apply for each real-time transfer.
#### Settlement Management
Use the **Settlement Management** page (accessible from **Manage settlement** on the All Balances screen) to control how and where a Payments Account settles:
* **Frequency**: choose **End of day** (funds are automatically settled at a set time each day, in your local time zone) or **On-demand** (request settlement manually at any time). Click **Edit** next to Frequency to change this setting.
* **Beneficiary Settlement Account**: the destination that settled funds are sent to. This can be one of your own **Treasury Accounts**, or an external bank account addressed by **PayID** or by **BSB / Account Number** with the related bank details. Click **Edit** to update the method and account details, or the delete icon to remove it.
The **Create Settlement Request** dialog shows the configured beneficiary before you confirm, so you can always see where the funds are going:
* Settling to a Treasury Account shows the Treasury Account's name (for example, *HC Treasury 10*).
* Settling to an external account shows the **Method**, **Account name**, **BSB**, **Account number**, and **Bank name**.
Changes to the Beneficiary Settlement Account apply to future settlements only; in-flight settlements are unaffected.
If the beneficiary shown in the settlement dialog is not the one you want, change it in **Settlement Management** first, and the dialog itself links you there. You cannot override the destination for a single settlement request.
#### Settlement details
Click any settlement record to view its details:
* **Outgoing**: amount being settled, excluding rolling reserve.
* **Fees**: fees deducted from the outgoing amount.
* **Total**: net amount after fees.
* **Status, date, Balance ID, reference**: tracking fields.
* **Recipient**: bank account details for the receiving account.
* **Transaction list**: individual transactions included in the settlement.
### Top up
Use **Top up** on the All Balances screen to add funds to an account from outside Hello Clever. A top-up is not a transfer you initiate in the portal: the dialog gives you the banking details of your own virtual account, and you then send money to those details from your bank.
The **Top up** dialog contains:
* **Account**: a dropdown to choose which account you are topping up. The account's **Available balance** is shown to the right.
* **Transfer to the bank account**: the virtual account details to pay into. Each value has a reveal icon, so details stay hidden until you choose to show them.
The details shown depend on the currency of the account:
| Field | Description |
| ------------------ | ------------------------------------------------ |
| **BSB** | The BSB of your virtual account. |
| **Account number** | Your virtual account number. |
| **Account name** | The name registered against the virtual account. |
| **Bank name** | The bank holding the virtual account. |
| Field | Description |
| ------------------ | ---------------------------------------- |
| **Bank name** | The receiving bank (for example, *GMO*). |
| **Bank code** | The four-digit Zengin bank code. |
| **Branch name** | The branch name, in katakana. |
| **Account number** | Your virtual account number. |
| **Account name** | The account holder name, in katakana. |
Select **Close** when you have copied what you need.
The **Account name** shown here is derived from the account name you set when the account was created, after the [name validation rules](#name-validation-rules) are applied. Use the value shown in this dialog when your bank asks for the payee name, rather than retyping your business name from memory.
Top up is available for both Payments Accounts and Treasury Accounts. Funds sent to these details arrive as a **Deposit** in the account's transaction history, which is how you tell genuine external inflows apart from internal movements between your own accounts.
### Move funds
**Move funds** sends funds from one of your accounts to a recipient, on demand. It is the action that replaces the former **Withdraw** button, and it covers both moving funds between your own Hello Clever accounts and paying out to an external bank account you have saved as a recipient.
Select **Move funds**, then pick the account to draw from under **Move funds from**. Once selected, the screen shows that account's **Available balance** in the top right.
Under the Aggregated Balance model you will see a note confirming that all Payments Accounts in that currency draw from the same balance pool, so the choice of account does not change how much is available. Under the Dedicated Balance model, the available balance is specific to the account you pick.
Under **Who are you moving funds to?**, search the list or select **New recipient** to add one. The list holds two kinds of destination:
* **Your own accounts**: other Payments Accounts and Treasury Accounts you hold in the same currency, shown by their account nickname. Choosing one of these makes the movement an internal transfer, which arrives instantly and charges no fee.
* **Saved external recipients**: each shows its **Account name**, **BSB**, **Account number**, **Bank name**, and **Email** so you can confirm you have the right destination before continuing.
Only accounts in the **same currency** as your source account appear in the list. There is no smart routing, so a JPY account is never offered as a destination for AUD funds. To move value between currencies, transfer between two Treasury Accounts instead.
On the **Enter amount** screen, set either **You move exactly** (the amount leaving your account) or **Recipient gets exactly** (the amount arriving). The two fields are linked, so filling in one calculates the other from the fee.
The screen also confirms **Total fees (included)**, the source account, the full recipient details, and when the funds should arrive. Add an optional **Description**, then select **Continue**.
The **Review Details** screen restates the amount you are moving, the total fees, the source account, what the recipient will receive, their bank details, the expected arrival time, and your description. When everything is correct, select **Move funds now**.
#### How fees are applied
Fees are **included in** the amount you move, not added on top. They are deducted from the amount leaving your account, so the recipient receives less than that figure.
For example, moving AUD 110 with AUD 2.08 in fees means AUD 110.00 leaves your account and the recipient receives AUD 107.92.
If a recipient needs to receive an exact figure (settling an invoice to the cent, for example), type it into **Recipient gets exactly** rather than **You move exactly**. The screen then works backwards and shows the larger amount that has to leave your account to cover the fee.
#### Arrival times
Transfers arrive **within minutes for fast bank transfers, or 1–2 business days for standard bank transfers**, depending on the recipient bank's processing times. The estimate for your specific transfer is shown on both the Enter amount and Review Details screens.
Internal transfers between your own Hello Clever accounts do not charge a fee. Cross-currency movement is supported only between Treasury Accounts. Whatever the destination, the fee is always shown before you confirm.
## Treasury Accounts
**Treasury Accounts** are a newer Clever Connect feature that give you a dedicated place to hold, receive, and move funds in a specific currency. Each Treasury Account always uses the Dedicated Balance model, so it keeps its own separate balance. Money movement only affects the account you select.
Treasury Accounts are available in **AUD**. See [supported currencies](/platform-overview/clever-concepts/treasury-accounts#supported-currencies).
Within a Treasury Account there are two money flows: a **Deposit** (moving funds in) and a **Transfer** (moving funds out to a recipient).
### Treasury Account balances screen
Select **All Balances** under **Treasury Accounts** in the sidebar to open **AUD Treasury Account Balances** (named for the selected currency). The screen mirrors the Payments Accounts version, with a **Currency** switcher, the same **Incoming / Available / Outgoing** summary and its proportional bar, an accounts table, and a transactions table. The differences are below.
#### Available actions
Treasury Accounts have a shorter action row than Payments Accounts:
| Action | What it does |
| ------------------------ | ------------------------------------------------------------------------------------------------------------------- |
| **Move funds** | Send funds out of a Treasury Account to a recipient, or to another of your accounts. See [Move funds](#move-funds). |
| **Top up** | Add funds to a Treasury Account. |
| **New Treasury Account** | Create another Treasury Account in the selected currency. |
A refresh icon sits at the end of the row.
There are no **Request payment**, **Request settlement**, or **Manage settlement** actions here. Treasury Accounts hold and move funds rather than accepting customer payments, so there are no payment proceeds to settle. Those actions belong to Payments Accounts.
#### Treasury Accounts table
The accounts table (for example, **AUD Treasury Accounts**) lists every Treasury Account in the selected currency:
| Column | Description |
| ------------------------- | ------------------------------------------------------------------------- |
| **Available Balance** | Funds available in that specific account. |
| **Account Nickname** | The account's name. Select it to open the account. |
| **Status** | For example, Active. |
| **Last Transaction Date** | The most recent activity, or `---` if the account has not transacted yet. |
All four columns are sortable. Use the **Search** box to find an account, and **Rows per page** to change the page size.
Because every Treasury Account uses the Dedicated Balance model, each row carries its own **Available Balance**, and those balances add up to the **Available** figure at the top of the screen. If the header shows AUD 8,688.00 across three accounts holding 880.00, 7,808.00, and 0.00, that is the same money counted once per account and once in total.
The Treasury table has no **Integration Type** column. That column exists for Payments Accounts because they connect to storefronts and integrations; Treasury Accounts do not.
#### Treasury transactions table
Below the accounts list, the transactions table works like the [Payments Accounts version](#transactions-table), with two differences:
* The account column is **Treasury Account** rather than **Payments Account**, and links to the account involved.
* There are three filters (**Date**, **Type**, and **Status**), with no **Payment method** filter.
Columns are **Amount** (credits green, debits red), **Running Balance**, **Status**, **Balance ID**, **External ID**, **Treasury Account**, **Customer ID**, **Method**, and **Created Date**. The **Search** box, column **Settings** (gear) icon, and **Export** button work the same way as on the Payments Accounts screen.
The **Type** filter reflects the money flows a Treasury Account supports:
| Type | Movement |
| ---------------- | ------------------------------------------------------------------------------------------------- |
| **All** | Every transaction. Selected by default. |
| **Deposit** | Funds arriving into the Treasury Account, including top-ups and incoming bank transfers. |
| **Transfer In** | Funds moved in from another of your Hello Clever accounts. |
| **Transfer Out** | Funds moved out of the Treasury Account, to another of your accounts or to an external recipient. |
Tick the values you want and select **Apply**. See [how the filter panels work](#how-the-filter-panels-work).
**Deposit** and **Transfer In** both add funds, but they answer different questions: **Deposit** covers money entering your Hello Clever accounts from outside, while **Transfer In** covers money you moved between accounts you already hold. Filter to **Deposit** when you want genuine inflows rather than internal reshuffling.
Movements between your own Hello Clever accounts show **helloclever** in the **Method** column, while funds going out to an external bank account show the rail used, such as **BSB / Account No**. That makes it easy to separate internal treasury movements from genuine outbound payments when reconciling.
### Finding your account details
Before depositing, you need the Treasury Account's banking details. Find them on the merchant dashboard, under the account's **Account Details** tab: **Account name**, **Account number**, **BSB code** (for AUD accounts), and **Bank name**.
### Deposit flow
Once a Treasury Account has been created, you can confirm that incoming funds arrive correctly. Use the **TestBank** simulator (`https://test-bank.cleverhub.co/bsb-info`) with the account's holder name, BSB, and account number. After the deposit completes, it appears in the account's transaction history and the Incoming and Available balances update.
### Transfer flow
A transfer moves funds out of a Treasury Account to a recipient. It uses the same **Move funds** flow described above: select the Treasury Account as the source, choose a recipient, then set either the amount you send or the amount the recipient receives. The **Enter amount** screen confirms the total fees included, the source account, the recipient's details, and the expected arrival time. Add an optional reference and description, then continue to review and confirm.
Once confirmed, the transfer's status is **Processing** and a **Balance ID** (its unique identifier) is shown, and you can copy it directly from the confirmation screen. The transfer then settles, typically within a few hours on weekdays or the next working day on weekends.
For the full Clever Connect model, including balance models, account types, and money movement in depth, see the [Clever Connect documentation](/platform-overview/clever-concepts/overview).
Top-up, Move Funds, and Settlement are now available for Payments Accounts, and Top-up and Move Funds are available for Treasury Accounts (see [Settlement](#settlement) and [Treasury Accounts](#treasury-accounts) above). Request settlement covers **every currency** on your account. Move funds covers **AUD** and **JPY** between Payments Accounts, while movements involving a Treasury Account are **AUD**. For the complete picture of which movements are possible, see [supported directions](/platform-overview/clever-concepts/moving-money#supported-directions).
## Related topics
- [Merchant Account Settings and Team Management](/portal/account-settings.md)
- [Merchant Portal Overview](/portal/overview.md)
- [Managing Payouts in the Merchant Portal](/portal/payouts.md)