> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rc.cleverhub.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Moving Money: Settlements, Withdrawals, and Transfers

> How money moves in Clever Connect: the difference between a Settlement and an Account Transfer, and how Settlements and Withdrawals behave under each balance model.

Clever Connect keeps money movement simple by using two main merchant-facing terms: **Settlement** and **Account Transfer**. Knowing which one applies comes down to where the money is coming from and where it is going. This page explains the two terms, then covers how Settlements and Withdrawals behave under each balance model.

## Settlement vs. Account Transfer

<CardGroup cols={2}>
  <Card title="Settlement" icon="arrow-up-from-bracket">
    Moves available funds **out of a Payments Account**, either to a Treasury Account or to a named external bank account. A settlement fee usually applies.
  </Card>

  <Card title="Account Transfer" icon="arrows-left-right">
    Moves funds **between your Hello Clever accounts**, or between a Treasury Account and an external account. Internal transfers do not charge a fee; external movements may.
  </Card>
</CardGroup>

The simplest way to tell them apart:

* If the source is a **Payments Account** and funds are moving out → it is a **Settlement**.
* If both the source and destination are **Hello Clever accounts**, and you are not settling payment proceeds → it is an **Account Transfer**.
* If the source or destination is **external** and the Hello Clever account is a **Treasury Account** → it is an **Account Transfer**.

<Note>
  Cross-currency movement is only allowed between Treasury Accounts, and it is presented as an Account Transfer. Movements involving a Payments Account do not support cross-currency.
</Note>

<Note>
  Treasury Accounts are available in **AUD**. See [supported currencies](/platform-overview/clever-concepts/treasury-accounts#supported-currencies).
</Note>

### Which term applies

| Your intent                                   | Term                                              |
| --------------------------------------------- | ------------------------------------------------- |
| Move payment funds out                        | Settlement                                        |
| Move money between your Hello Clever accounts | Account Transfer                                  |
| Add funds to Treasury                         | Account Transfer                                  |
| Withdraw Treasury funds                       | Account Transfer                                  |
| Move money across currencies                  | Account Transfer (only from Treasury to Treasury) |

### Supported directions

Every movement has a source and a destination, and not every pairing is available. This matrix shows what you can do today:

| From                  | To                           | Term             | Currency support                                                          |
| --------------------- | ---------------------------- | ---------------- | ------------------------------------------------------------------------- |
| Payments Account      | External bank account        | Settlement       | All currencies (Request settlement); AUD and JPY on demand via Move funds |
| Payments Account      | Treasury Account             | Settlement       | AUD (the only live Treasury currency)                                     |
| Payments Account      | Payments Account             | Account Transfer | AUD and JPY                                                               |
| Treasury Account      | Payments Account             | Account Transfer | AUD                                                                       |
| Treasury Account      | Treasury Account             | Account Transfer | AUD                                                                       |
| Treasury Account      | External bank account        | Account Transfer | AUD                                                                       |
| External bank account | Payments or Treasury Account | Top-up (Deposit) | The account's own currency                                                |

<Warning>
  **There is no smart routing.** Apart from Treasury-to-Treasury transfers, the source and the destination must hold the **same currency**. Hello Clever will not convert on your behalf mid-movement. Accounts in another currency are not offered as destinations, so if the account you expect is missing from the recipient list, check its currency first.
</Warning>

<Tip>
  If the account you expect is missing from the recipient list, check its currency first. Moving value between currencies takes two steps: settle or transfer into your **Treasury Account**, then make a cross-currency Treasury-to-Treasury transfer.
</Tip>

### Fees at a glance

| Movement                                 | Fee                                            |
| ---------------------------------------- | ---------------------------------------------- |
| Settlement                               | Settlement fee applies                         |
| Internal Account Transfer                | No fee                                         |
| External Account Transfer                | An external movement fee may apply             |
| Cross-currency Treasury Account transfer | FX or conversion fees may apply, if configured |

<Tip>
  Fees are always shown before you confirm, so you can see the exact cost of a Settlement or external Account Transfer before it happens.
</Tip>

***

## Settlements

A Settlement moves funds out of your Clever balance. The only practical difference between the two balance models is whether you choose an account first.

### Settlements under Aggregated Balance

When you create a Settlement under [Aggregated Balance](/platform-overview/clever-concepts/balance-models):

* The amount is deducted from your single merchant balance.
* No account selection is required.

| Description                | Amount    |
| -------------------------- | --------- |
| Available merchant balance | AUD 5,000 |
| Settlement request         | AUD 1,000 |
| Remaining balance          | AUD 4,000 |

### Settlements under Dedicated Balance

When you create a Settlement under [Dedicated Balance](/platform-overview/clever-concepts/balance-models):

* You must select an account first.
* The amount is deducted from that account’s balance only.

Settling AUD 500 from Store A:

| Description               | Amount    |
| ------------------------- | --------- |
| Store A balance           | AUD 2,000 |
| Settlement request        | AUD 500   |
| Store A remaining balance | AUD 1,500 |

Store B’s balance is not affected and remains unchanged.

***

## Withdrawals

Withdrawals follow the same pattern as Settlements: your model determines whether you pick an account.

### Withdrawals under Aggregated Balance

Withdrawals are processed from the merchant balance, and no account selection is required.

| Description       | Amount    |
| ----------------- | --------- |
| Merchant balance  | AUD 4,000 |
| Withdrawal        | AUD 1,000 |
| Remaining balance | AUD 3,000 |

### Withdrawals under Dedicated Balance

Withdrawals are processed from the selected account balance.

Withdrawing AUD 500 from Store A:

| Description               | Amount    |
| ------------------------- | --------- |
| Store A balance           | AUD 1,500 |
| Withdrawal                | AUD 500   |
| Store A remaining balance | AUD 1,000 |

Store B’s balance remains unchanged.

<Note>
  Under Dedicated Balance, both Settlements and Withdrawals start by asking which account you want to draw from, since each account holds its own balance.
</Note>

***

## What every confirmation shows

Whether you are settling or transferring, the confirmation screen shows the same core details so you always know exactly what will happen:

* Source account and destination account.
* Amount and currency.
* Timing: end of day, on demand, or dependent on the payment method (with the option to schedule a transfer for the future).
* Fee, if any.
* Expected balance impact.
* A reference ID after submission, and the status after submission.

<Tip>
  Ready to move money out of a Treasury Account step by step? See the [transfer flow](/platform-overview/clever-concepts/transfer-flow).
</Tip>


## Related topics

- [Managing Balances and Accounts](/portal/balances.md)
- [Clever Connect Overview](/platform-overview/clever-concepts/overview.md)
- [Balance Management Guide](/platform-overview/clever-concepts/balance-management-guide.md)